GeneralWhat is SHAPE UP?™
What is HAPPY HIPS®?
Give your dog something to wiggle about. HAPPY HIPS® is fortified with glucosamine and chondroitin to help maintain your dog's healthy hips and joints. It is available in chicken breast treats, duck breast treats, beef liver treats, lamb & rice treats, VEGGIE LIFE® treats, Biscuits with Benefits™, canned food, and dry food for dogs. Cats can also enjoy the benefits of HAPPY HIPS® in CATSWELL® chicken breast treats.
What is VITALITY™?
VITALITY™ is like a spa treatment for your pet with flaxseed and Vitamins A and E for healthy eyes, skin, coat, and overall health. VITALITY™ comes in chicken breast treats, duck breast treats, beef liver treats, VEGGIE LIFE® treats, Biscuits with Benefits™, canned food and dry food for dogs. DOGSWELL® also offers VITALITY™ treats in the chicken MINIS size, great for small dogs, puppies, and as a training tool. Cats can also enjoy the benefits of VITALITY™ in CATSWELL® VITAKITTY™ chicken breast treats.
What is MELLOW MUT®?
For the pup who wants a happy, healthy lifestyle MELLOW MUT® is the treat of choice. It is available in pure, cage-free chicken breast.
What is BREATHIES®?
End the torture of doggie/kitty breath with BREATHIES® treats. BREATHIES® helps to maintain your pet’s healthy teeth and breath with mint, parsley, and rosemary. DOGSWELL® offers BREATHIES® in chicken breast treats, duck breast treats, Biscuits with Benefits™ and the chicken MINIS size, great for small dogs, puppy breath, and as a training treat. Cats can also enjoy the benefits of BREATHIES® in CATSWELL® chicken breast treats.
What is HAPPY HEART®?
Here's to a long and active life! HAPPY HEART® is made with pure chicken breast and added nutrients, such as taurine and turmeric, to help support and maintain a healthy heart.
What is NUTRISCA™?
NUTRISCA™ is our newest grain free and potato free dry food. It is free of high glycemic potatoes, sweet potatoes, and tapioca. Potatoes are replaced with low glycemic, highly nutritious and palateable chickpeas and peas. Chickpeas and peas are both excellent sources of protein. NUTRISCA™ also contains antioxidant-rich super-fruits which boost the immune system. NUTRISCA™ is approved for all life stages.
What is CATSWELL®?
CATSWELL® is a line of products for our feline friends. After hearing numerous stories of cats clawing their way through cabinets to get to DOGSWELL® treats, we decided to create CATSWELL® to satisfy our feline friends. These small, moist chicken pieces are easy for cats to chew and available in four of our most popular formulas.
Are your treats safe for dogs with yeast problems?
Yes, our jerky treats are recommended for dogs with yeast problems because they are pure protein with added nutrients.
How do I keep my DOGSWELL® and/or CATSWELL® treats fresh?
Our resealable bags are designed to lock in freshness and keep air out. Once opened, our jerky treats are best within a 12 month period. VEGGIE LIFE® treats are best consumed within one to two months of opening the bag, as these vegetable/fruit treats are not preserved with artificial preservatives. To retain freshness and prolong shelf life, you may try removing all of the air inside the bag, tightly sealing it and putting it in the refrigerator.
How many calories are in a DOGSWELL® treat?
The following calorie counts are approximate values and can vary slightly with the size of the treat:
I am a customer and I want to purchase your products. Can you tell me where I can find them near me?
What is in the deoxidizer? Is it harmful to my pet?
The deoxidizer contains iron, active carbon, salt and water. Because it is not intended for consumption, if your dog or cat does accidentally swallow the deoxidizer, it is advised that you monitor your pet's behavior for 48 hours and consult your veterinarian if needed. You might notice that your pet is thirstier than normal. This is ok, as your pet just had a salty treat, although this “treat” is not as tasty as the meatier ones in the package.
How Do I transition my pet to DOGSWELL® brand foods?
- First 5 Days: 75% old food mixed with 25% new DOGSWELL food
- Next 5 Days: 50% old food mixed with 50% new DOGSWELL food
- Last 5 Days: 75% new DOGSWELL food mixed with 25% old food
- Day 16: 100% new DOGSWELL food!
How many calories are in DOGSWELL® food?
- HAPPY HIPS®
-Lamb and Sweet Potato: 451/can
-Chicken and Sweet Potato: 347/can
-Lamb and Sweet Potato: 423/can
-Chicken and Sweet Potato: 320/can
- HAPPY HIPS® 350/Cup
- VITALITY™ 350/cup
- SHAPE UP® 303/cup
What is the percentage of meat protein in our NUTRISCA® Freeze Dried Dinner Bites™?
95% of the protein in our Freeze Dried Dinner Bites™ comes from meat or poultry, while 5% of the protein comes from other ingredients such as peas and chickpeas.
Do DOGSWELL® products contain peanuts? Are they produced in facilities that contain peanuts or peanut products?
All DOGSWELL® and CATSWELL® products are not made with peanuts or any peanut products. DOGSWELL® dry and canned food facilities do not have any peanuts or peanut products within them. Although DOGSWELL® biscuits and jerky treats do not contain any peanuts or peanut products, they are processed in facilities where peanut products are present. It is unlikely that any peanut ingredient would cross-contaminate our treats due to the high quality control and safety procedures at our facilities; however people who are prone to peanut allergies may want to use special care after handling our treats, such as thorough hand washing and avoiding pet saliva.
PoliciesWhat's the return policy on products ordered from www.dogswell.com?
It is our aim to ensure that all our customers and their pets are completely satisfied; however, if you are not completely satisfied, please click here to view a detailed description of our Return Policy.
ShippingHow long does shipping take?
We ship our products UPS Ground. This usually takes 7-10 business days.
Does DOGSWELL® ship product internationally?
We are not currently able to ship overseas. To find out more information, please contact customer service at email@example.com.
Why won't DOGSWELL.com allow me to ship my online order to Kentucky?
Unfortunately we are no longer able to accept orders shipping to Kentucky from DOGSWELL.com. DOGSWELL and CATSWELL products are still available for purchase in Kentucky from several of our recommended e-tailers and local retailers. You can find a retailer using our store locator at http://www.dogswell.com/stores or an e-tailer at http://www.dogswell.com/featurede_tailers.
If you need any additional assistance please feel free to give us a call at 888.559.8833 or firstname.lastname@example.org
We are sorry for the inconvenience and appreciate your support and purchase of DOGSWELL and CATSWELL products.
Quality AssuranceWhat does DOGSWELL do to make sure its products are safe?
DOGSWELL® is dedicated to producing the safest, healthiest products possible. Please see our Quality Assurance section for more details about our quality practices.